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REDFIN- RENTALS SAVED SEARCH

 

Product Design | UX | RESEARCH

 

Summary

As a founding member of the new Redfin Rentals team, we built a better Saved Search experience. This has helped our customers easily save their search preferences, get notified when new listings match their qualifiers, and to better stay on top of their search in a more visible way.

PROBLEM

Renters often run multiple searches with different criteria across platforms. Our research showed that customers wanted to be able to save important searches so that they could more easily access them and get notified as fast as possible when relevant homes are listed.

 

Contribution

  • Qualitative Research

  • Visual Design

  • User Experience Design

  • Prototyping

  • Testing

 
 

Results

In the process of shipping these features currently.

Research

Key Findings:

  • Most of our current customer base saves between 3 and 10 filtered searches over time.

  • There was a redundancy in the filters used for each search that was not made visible to customers.

  • It was important for customers to be able to view the most important filters for each of their searches.

 
 
 

What the page looked like before

 
 

We decided to create a card framework for Saved Searches that gave room for adding more relevant filter data. We also made it scalable to include features to come in Q3 and Q4 of 2022.

 
 
 

final design